Welcome to undun (“undun,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase products, subscribe to communications, or otherwise interact with us online. Our store may be hosted on a third-party e-commerce platform that provides us with online store functionality, payment processing, analytics, and related services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

When you interact with our website, you may provide information including:

• Name
• Email address
• Shipping address
• Billing address
• Phone number
• Payment information
• Account login credentials
• Customer service communications
• Any information submitted through forms, surveys, or promotions

B. Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring websites
• Clickstream and usage data
• Cookies and similar tracking technologies

C. Information from Third Parties

We may receive information from third-party services such as:

• Payment processors
• Analytics providers
• Advertising partners
• Social media platforms
• E-commerce and fulfillment providers

2. How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Manage your account
• Improve our website, products, and services
• Personalize your experience
• Send marketing emails and promotional communications
• Prevent fraud and maintain security
• Comply with legal obligations
• Analyze website performance and customer behavior

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to improve functionality, analyze website traffic, and support advertising and marketing efforts.

Cookies may help us:

• Remember user preferences
• Keep items in your shopping cart
• Understand how visitors use our website
• Deliver relevant advertisements

You can modify your browser settings to refuse or remove cookies. Please note that some parts of the website may not function properly without cookies.

4. Email Marketing and Communications

If you subscribe to our newsletter or provide your email address, we may send promotional emails, updates, product announcements, and other marketing communications.

You may unsubscribe at any time by clicking the “unsubscribe” link included in marketing emails or by contacting us directly.

5. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

• Payment processors
• Shipping and fulfillment partners
• Website hosting providers
• Analytics services
• Email and marketing platforms
• Fraud prevention and security providers
• Legal or regulatory authorities when required by law

These third parties are permitted to use your information only for purposes related to providing services to us.

6. Payment Information

Payments made through our website are processed by third-party payment providers. We do not store complete payment card information on our servers.

Please review the privacy policies of any payment providers you use when making purchases.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill orders and provide services
• Maintain business and financial records
• Resolve disputes
• Enforce agreements
• Comply with legal obligations

When information is no longer needed, we may delete or anonymize it.

8. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Object to certain processing activities
• Request a copy of your data

To exercise these rights, please contact us using the information below.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and related laws.

California residents may request:

• Information about categories of personal information collected
• Information about how personal information is used and shared
• Deletion of personal information, subject to legal exceptions
• Non-discrimination for exercising privacy rights

To make a request, contact us using the contact information below.

11. International Visitors

If you access our website from outside the United States, please note that your information may be transferred to and processed in the United States or other countries where our service providers operate.

By using our website, you consent to such transfers.

12. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

We encourage you to review their privacy policies before providing information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

undun
7202 NE Hwy 99, Suite 106-198
Vancouver, WA. 98665
info@theundun.com

Welcome to undun (“undun,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of the undun website, products, services, and any related content or functionality.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use the website.

1. Eligibility

By using this website, you represent that:

• You are at least 18 years old or the age of majority in your jurisdiction.
• You have the legal capacity to enter into these Terms.
• You will use the website in compliance with applicable laws and regulations.

2. Products and Services

We make reasonable efforts to accurately display our products, descriptions, pricing, colors, and availability.

However, we do not guarantee that:

• Product descriptions or other content are accurate, complete, or error-free.
• Colors displayed on your device will accurately reflect actual product colors.
• Products will always be available.

We reserve the right to:

• Modify or discontinue products at any time
• Limit quantities purchased
• Refuse or cancel orders
• Correct pricing or typographical errors

3. Orders and Payment

By placing an order, you agree that:

• All information provided is accurate and complete.
• You are authorized to use the payment method submitted.
• You will pay all applicable charges, taxes, shipping fees, and related costs.

We reserve the right to refuse or cancel any order for reasons including:

• Suspected fraud
• Unauthorized or illegal activity
• Product or pricing errors
• Inventory limitations

If your payment has already been processed for a canceled order, we may issue a refund in accordance with applicable laws.

4. Shipping and Delivery

Shipping and delivery timelines are estimates only and are not guaranteed.

undun is not responsible for delays caused by:

• Carriers
• Customs processing
• Weather events
• Incorrect shipping information
• Circumstances outside our reasonable control

Risk of loss and title for purchased items pass to you upon delivery to the carrier, where permitted by applicable law.

5. Returns and Exchanges

All returns, refunds, and exchanges are subject to our posted Return Policy.

We reserve the right to deny returns that:

• Do not comply with our Return Policy
• Show signs of wear, damage, or misuse
• Are returned outside the applicable return window

6. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Branding
• Artwork
• Graphics
• Product designs
• Photographs
• Videos
• Text
• Website design and layout

is owned by or licensed to undun and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, sell, or exploit website content without prior written permission.

7. User Conduct

You agree not to:

• Use the website for unlawful purposes
• Violate applicable laws or regulations
• Interfere with website security or operations
• Upload malicious code or harmful material
• Attempt unauthorized access to systems or accounts
• Use automated tools to scrape or collect data
• Impersonate another person or entity

We reserve the right to suspend or terminate access for violations of these Terms.

8. User Content and Submissions

If you submit reviews, comments, photos, social media tags, or other content to us, you grant undun a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and display such content for marketing, promotional, or business purposes.

You represent that:

• You own or control the rights to submitted content.
• Your content does not violate the rights of others.
• Your content is not unlawful, abusive, defamatory, or misleading.

We reserve the right to remove content at our discretion.

9. Promotions and Giveaways

Any contests, promotions, or giveaways may be governed by separate rules and eligibility requirements.

By participating, you agree to the applicable promotional terms.

10. Third-Party Services and Links

Our website may contain links to third-party websites, applications, or services.

We are not responsible for:

• Third-party content
• Third-party privacy practices
• Third-party policies or operations

Your interactions with third parties are solely between you and the applicable third party.

11. Disclaimer of Warranties

This website and all products and services are provided “as is” and “as available” without warranties of any kind, express or implied.

To the maximum extent permitted by law, undun disclaims all warranties, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or reliability of content

We do not guarantee uninterrupted or error-free operation of the website.

12. Limitation of Liability

To the maximum extent permitted by law, undun shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Special damages
• Loss of profits
• Loss of data
• Business interruption

arising out of or related to your use of the website, products, or services.

In jurisdictions that do not allow certain limitations, liability will be limited to the fullest extent permitted by law.

13. Indemnification

You agree to defend, indemnify, and hold harmless undun and its owners, employees, affiliates, contractors, and partners from any claims, damages, liabilities, costs, or expenses arising from:

• Your use of the website
• Your violation of these Terms
• Your violation of any rights of another person or entity

14. Privacy

Your use of the website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect personal information.

15. Termination

We reserve the right to suspend or terminate your access to the website at any time and without notice if we believe you have violated these Terms or applicable law.

16. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Delaware, without regard to conflict of law principles.

Any disputes arising from these Terms or use of the website shall be resolved in the courts located in the State of Delaware, unless otherwise required by applicable law.

17. Changes to These Terms

We may update these Terms from time to time.

Changes become effective upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

18. Contact Information

If you have questions about these Terms, please contact us at:

undun
7202 NE Hwy 99, Suite 106-198
Vancouver, WA. 98665
info@theundun.com